The MaaS concept in the field as of 2021: Typology of implementations based on an international panorama

Sylvain Daou (1) , Fabien Leurent (2) , Laura Papet

1 ENPC - École des Ponts ParisTech
2 CIRED - Centre International de Recherche sur l'Environnement et le Développement

MaaS (Mobility as a Service) is a recent concept embodying the integration of different transport modes and services via a single user interface which unifies one or several out of the following commercial functions: planning, booking, payment, and ticketing. This article seeks to develop a framework for MaaS analysis and present a panorama of MaaS initiatives in the Northern hemisphere as of 2021, in order to understand the practical meaning behind the MaaS concept. The analysis framework is based on a literature review of previous MaaS definitions and involves seven facets. The panorama of initiatives contains 30 implementations, of which 17 are out of Europefrom North America to Eastern Asia. From the characterization of the different initiatives, by conducting a cluster analysis, we derive a novel typology of MaaS initiatives in 6 categories.

Mots clés: Mobility as a Service (MaaS); MaaS characterization; MaaS integration scale; Implementation survey; MaaS typology; Regional specificities Mobility as a Service (MaaS); Regional specificities

Domaines: Sciences de l'Homme et Société

Sylvain Daou, Fabien Leurent, Laura Papet. The MaaS concept in the field as of 2021: Typology of implementations based on an international panorama. Transportation Research Procedia, 2023, 72, pp.541-548. ⟨10.1016/j.trpro.2023.11.437⟩. ⟨hal-04483802⟩