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Automation Experience at the Workplace

Abstract : Automation is transforming traditional workplaces and work processes tremendously. While automated systems are no longer restricted to manufacturing environments but pervade various work domains in manifold appearances, automation initiatives and research are still driven from a technology and performance perspective. The goal of this workshop is to provide an interdisciplinary forum for automation-focused user experience research. It will bring together researchers and practitioners from different disciplines to create and transfer knowledge on automation experiences of skilled workers and professionals at workplaces across domains. In a keynote talk, participant presentations, and the group-wise drafting of research ideas, the workshop will address three recent main challenges: encountering workplace automation, collaborating as well as building meaningful relationships with workplace automation. The outcome of this workshop will be a research agenda consisting of ideas for promising future research on automation experiences at the workplace.
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https://hal.archives-ouvertes.fr/hal-03376232
Contributor : Philippe Palanque Connect in order to contact the contributor
Submitted on : Wednesday, October 13, 2021 - 1:22:52 PM
Last modification on : Tuesday, October 19, 2021 - 2:23:38 PM

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Matthias Baldauf, Peter Fröhlich, Shadan Sadeghian, Philippe Palanque, Virpi Roto, et al.. Automation Experience at the Workplace. Conference on Human Factors in Computing Systems (CHI 2021), May 2021, Yokohama, Japan. pp.1-6, ⟨10.1145/3411763.3441332⟩. ⟨hal-03376232⟩

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