IS flexibility : analysis of a flexible mobile roaming system
Résumé
Recent research suggests that IS flexibility is a key factor in achieving competitive advantage, particularly in fast-changing business environments. However, IS flexibility is not easy to assess. In a previous research, we have built a comprehensive multi-dimensional framework of IS flexibility, that has been subjected to a first evaluation by managers. This paper describes the analysis of a complex roaming system which is qualified by users as flexible, based on our framework dimensions.
Origine : Fichiers produits par l'(les) auteur(s)