Micro-work, artificial intelligence and the automotive industry - Archive ouverte HAL Accéder directement au contenu
Article Dans Une Revue Journal of Industrial and Business Economics = Economia e politica industriale Année : 2019

Micro-work, artificial intelligence and the automotive industry

Résumé

This paper delves into the human factors in the "back-office" of artificial intelligence and of its data-intensive algorithmic underpinnings. We show that the production of AI is a labor-intensive process, which particularly needs the little-qualified, inconspicuous and low-paid contribution of "micro-workers" who annotate, tag, label, correct and sort the data that help to train and test smart solutions. We illustrate these ideas in the high-profile case of the automotive industry, one of the largest clients of digital data-related micro-working services, notably for the development of autonomous and connected cars. This case demonstrates how micro-work has a place in long supply chains, where tech companies compete with more traditional industry players. Our analysis indicates that the need for micro-work is not a transitory, but a structural one, bound to accompany the further development of the sector; and that its provision involves workers in different geographical and linguistic areas, requiring the joint study of multiple platforms operating at both global and local levels.
Fichier principal
Vignette du fichier
Microwork_AI_Automotive_forHAL.pdf (480.57 Ko) Télécharger le fichier
Origine : Fichiers produits par l'(les) auteur(s)
Loading...

Dates et versions

hal-02148979 , version 1 (06-06-2019)

Identifiants

Citer

Paola Tubaro, Antonio A. Casilli. Micro-work, artificial intelligence and the automotive industry. Journal of Industrial and Business Economics = Economia e politica industriale, 2019, 46, pp.333-345. ⟨10.1007/s40812-019-00121-1⟩. ⟨hal-02148979⟩
727 Consultations
3180 Téléchargements

Altmetric

Partager

Gmail Facebook X LinkedIn More