Opportunities and challenges for technology development and adoption in public libraries

Abstract : In this paper, we discuss opportunities and challenges for technology development and adoption in public libraries. The results are based on a multi-site comparative study and thematic analysis of ethnographic work in three libraries, each in a different European country. The results explore the socio-technical practices, understandings, and perspectives of library staff and patrons when it comes to the role(s) and function(s) of libraries today. The contributions, which aim at informing the design and implementation of new digital services in public libraries, are twofold. Firstly, the main findings from the study is presented under six themes. Secondly, a list of key opportunities and challenges focusing on 1) media and technology literacy, 2) institutional transformation and technical infrastructures, 3) resource constraints among library staff, and 4) a shift in focus towards supporting activities.
Document type :
Conference papers
Liste complète des métadonnées

Cited literature [1 references]  Display  Hide  Download

https://hal.archives-ouvertes.fr/hal-01891181
Contributor : Alix Ducros <>
Submitted on : Tuesday, October 9, 2018 - 12:47:37 PM
Last modification on : Saturday, April 20, 2019 - 2:06:11 AM

File

PLACED_NordiCHI__New_template_...
Files produced by the author(s)

Identifiers

Citation

Sofia Serholt, Eva Eriksson, Peter Dalsgaard, Raphaëlle Bats, Alix Ducros. Opportunities and challenges for technology development and adoption in public libraries. NordiCHI, Sep 2018, Oslo, Norway. pp.311-322, ⟨10.1145/3240167.3240198⟩. ⟨hal-01891181⟩

Share

Metrics

Record views

69

Files downloads

99