Quality of Experience for Personalized Sightseeing Tours: Studies and Proposition for an Evaluation Method

Mayeul Mathias , Camille Béguin , Juan-Manuel Torres-Moreno (1, 2) , Didier Josselin (3) , Delphine Picolot , Fen Zhou (1)

1 LIA - Laboratoire Informatique d'Avignon
2 EPM - École Polytechnique de Montréal
3 ESPACE - Études des Structures, des Processus d’Adaptation et des Changements de l’Espace

According to several studies about touristic practices, we propose an adaptive method to measure the Quality of Experience (QoE) of a personalized sightseeing tour which compares a proposed tour (sequence of points of interest and activities) to a reference tour and gives a correspondence score based on two complementary measures: the cultural interest and the journey rhythm (related to the profile of the tourist group). The method is applied to provide tours for the largest theater festival in Europe, which is held every year in Avignon (France).

Domaines: Géographie; Recherche opérationnelle [math.OC]

Mayeul Mathias, Camille Béguin, Juan-Manuel Torres-Moreno, Didier Josselin, Delphine Picolot, et al.. Quality of Experience for Personalized Sightseeing Tours: Studies and Proposition for an Evaluation Method. Computational Science and Its Applications ICCSA 2017. ICCSA 2017, Jul 2017, Trieste, Italy. ⟨10.1007/978-3-319-62398-6_27⟩. ⟨hal-01674571⟩