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Complementing a neo institutional approach with a management tools’ approach? The case of internal performance contracts in the urban water sector in Uganda

Abstract : This paper sought to explore the role of management control tools in an institutionalisation process of a result-oriented logic throughout a New Public Management reform of a public organisation. With that aim, it brought together a neo institutional analysis with a management tools’ approach, building on Hasselbladh and Kallinikos’s framework (2000). We analysed the institutionalisation process of internal performance contracts in a corporatized public water utility in Uganda. Data were collected by means of open-ended interviews, observations and archives, with a multi level and historical perspective. Data analysis was made using content and discourse analysis. In that case, the management tools’ approach enabled to highlight a phenomenon of path dependency created by an embedded management tools, which acted beyond agency and institutional logic.
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https://hal.archives-ouvertes.fr/hal-01580517
Contributor : Marine Colon <>
Submitted on : Friday, September 1, 2017 - 4:15:20 PM
Last modification on : Monday, May 18, 2020 - 2:40:19 PM

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  • HAL Id : hal-01580517, version 1

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Marine Colon, Michel Nakhla. Complementing a neo institutional approach with a management tools’ approach? The case of internal performance contracts in the urban water sector in Uganda. 7TH International Conference on Accounting, Auditing & Management in Public Sector Reforms, European Institute for Advanced Studies in Management, Sep 2012, Milan, Italy. ⟨hal-01580517⟩

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