Enhancing Volunteer Engagement to Achieve Desirable Outcomes: What Can Non-profit Employers Do?

Kerstin Alfes Amanda Shantz 1 Catherine Bailey
1 LEM - Lille - Economie et Management
Abstract : Engagement is a positive psychological state that is linked with a range of beneficial individual and organizational outcomes. However, the factors associated with volunteer engagement have rarely been examined. Data from 1064 volunteers of a wildlife charity in the United Kingdom revealed that both task- and emotion-oriented organizational support were positively related to volunteer engagement, and volunteer engagement was positively related to volunteer happiness and perceived social worth and negatively related to intent to leave the voluntary organization. Consistent with theory, engagement acted as a mediator between these factors. The implications for future research and the relevance of the findings for voluntary organizations are discussed.
Keywords : Volunteering Volunteer engagement Retention Happiness Social worth
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Article dans une revue
Voluntas: International Journal of Voluntary and Nonprofit Organizations, Springer Verlag, 2015, 27 (2), pp.595--617. 〈10.1007/s11266-015-9601-3〉
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https://hal.archives-ouvertes.fr/hal-01563034
Contributeur : Romain Boisselet <>
Soumis le : lundi 17 juillet 2017 - 11:32:41
Dernière modification le : mardi 3 juillet 2018 - 11:38:45

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Kerstin Alfes, Amanda Shantz, Catherine Bailey. Enhancing Volunteer Engagement to Achieve Desirable Outcomes: What Can Non-profit Employers Do?. Voluntas: International Journal of Voluntary and Nonprofit Organizations, Springer Verlag, 2015, 27 (2), pp.595--617. 〈10.1007/s11266-015-9601-3〉. 〈hal-01563034〉

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