Caregivers Routing Problem in Home Health Care: Literature Review

Eric Marcon (1) , Sondès Chaabane (2) , Yves Sallez (2) , Thérèse Bonte (2)

1 DISP - Décision et Information pour les Systèmes de Production
2 LAMIH - Laboratoire d'Automatique, de Mécanique et d'Informatique industrielles et Humaines - UMR 8201

In France, Hospital-at-Home Services (HHS) providers that employ their caregivers have to define the assignment of patients to caregivers and the planning of the caregivers’ routes. In the literature, different approaches are proposed to deal with both these problems. Our aim in this paper is to present a literature review of such researches. The target is to show how operational research approaches and Multi-agent based methods can be combined and generate a “win-win” relationship between both approaches to solve HHS resources management in operational level.

Mots clés: Hospital at home services; Caregivers’ routing problem; Assignment problem; Multi-agent

Domaines: Système multi-agents [cs.MA]; Recherche opérationnelle [math.OC]

Eric Marcon, Sondès Chaabane, Yves Sallez, Thérèse Bonte. Caregivers Routing Problem in Home Health Care: Literature Review. Borangiu T., Trentesaux D., Thomas A., Leitão P., Oliveira J. Service Orientation in Holonic and Multi-Agent Manufacturing. , 694, Springer, pp. 319-326, 2017, Studies in Computational Intelligence, ⟨10.1007/978-3-319-51100-9_28⟩. ⟨hal-01518634⟩