Information Management from Social and Documentary Sources in Organizations

Etienne Deparis (1, 2) , Marie-Hélène Abel (2) , Lortal Gaelle (1) , Juliette Mattioli (3, 1)

1 Thales Research and Technology [Palaiseau]
2 Heudiasyc - Heuristique et Diagnostic des Systèmes Complexes [Compiègne]
3 Laboratoire de Raisonnement et Analyse dans les Systèmes Complexes

The wide adoption of social and connected tools in organizations leads them to think again about their behavior regarding how they manage their resources. They now consider the resources users can produce on various social media and how correctly index them in the organization knowledge base. We present in this paper the model of a digital ecosystem, which permits the indexing of either documentary resources or those produced on a social platform with the help of an ontology.

Mots clés: Ontology; Web 2.0; Knowledge ecosystem; Social networks

Domaines: Informatique [cs]; Gestion et management; Intelligence artificielle [cs.AI]; Web

Etienne Deparis, Marie-Hélène Abel, Lortal Gaelle, Juliette Mattioli. Information Management from Social and Documentary Sources in Organizations. Computers in Human Behavior, 2014, 30, pp.753-759. ⟨10.1016/j.chb.2013.10.033⟩. ⟨hal-01137349⟩