Knowledge management system as a sociotechnical system

Michel Grundstein (1) , Camille Rosenthal-Sabroux (1)

1 LAMSADE - Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision

The research effort started at the 2006 Hawaii Conference on System Sciences identifies seven key areas of KM research: KM Foundations, Knowledge Transfers, KM Systems, KM Research Methods, KM Success, Ethical Issues in KM, and KM Education (Jennex, 2006). In this paper, we refer to MGKME, our Model for Global Knowledge Management within the Enterprise (Grundstein & Rosenthal Sabroux, 2005; Grundstein, 2005; Grundstein, 2006). Thus, considering that KM is rooted on a Sociotechnical World that constitutes the underlying fabric on which KM approaches and researches must be established, we argue that the question of Sociotechnical World must be added as another key area to the research effort initiative.

Mots clés: Knowledge Management (KM); KM Governance; Sociotechnical approach of KM; KM Research Areas; KM pattern of reference; Knowledge Management System (KMS); Model of Global Knowledge Management within the Enterprise (MGKME)

Domaines: Intelligence artificielle [cs.AI]; Sciences de l'information et de la communication

Michel Grundstein, Camille Rosenthal-Sabroux. Knowledge management system as a sociotechnical system. 2007. ⟨hal-00948705⟩