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Human-Centric Process-Aware Information Systems (HC-PAIS)

Abstract : Process-Aware Information Systems (PAIS) support organizations in managing and automating their processes. A full automation of processes is in particular industries, such as service-oriented markets, not practicable. The integration of humans in PAIS is necessary to manage and perform processes that require human capabilities, judgments and decisions. A challenge of interdisciplinary PAIS research is to provide concepts and solutions that support human integration in PAIS and human orientation of PAIS in a way that provably increase the PAIS users' satisfaction and motivation with working with the Human-Centric Process Aware Information System (HC-PAIS) and consequently influence users' performance of tasks. This work is an initial step of research that aims at providing a definition of Human-Centric Process Aware Information Systems (HC-PAIS) and future research challenges of HC-PAIS. Results of focus group research are presented.
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Contributor : François Charoy <>
Submitted on : Tuesday, December 4, 2012 - 4:59:44 PM
Last modification on : Monday, June 15, 2020 - 12:00:33 PM

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  • HAL Id : hal-00761008, version 1
  • ARXIV : 1211.4986


Sonja Kabicher-Fuchs, Stefanie Rinderle-Ma, Jan Recker, Marta Indulska, Francois Charoy, et al.. Human-Centric Process-Aware Information Systems (HC-PAIS). 2012. ⟨hal-00761008⟩



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