Actors roles and software interface users rights in a multicriteria evaluation process : state of the art and proposals
Résumé
The participation of actors in multicriteria evaluation processes of alternatives is a challenge for the analyst. Based on the methodology of multicriteria decision [Roy, 1996], various contributions [Froger, Oberti, 2002] [Oberti, 2004] [Munda, 2004] [Jabeur, Martel, 2005] fall into three categories of perspectives: mathematical, structural, and technological. The latter two concern us here. First we will present how is studied the structure of evaluation process, including key concepts that characterize it (phases, relations, types of actors, character and participation levels). Although this evaluation model may provide some transparency since the beginning and an open process, it also provides a variety of roles which the participants respect - is fundamental to maintain the acceptance of the approach - requires assistance to manage software complexity. Thus, in a second time, the implementation of a structured process by the evaluation analyst will be studied. Specifically, we will propose an implementation through the software Ev@l-Act [Oberti et al., 2008], matching actors roles and users rights in order to make consistent real processes and application processes. Finally we will present an illustration of a participatory evaluation for energy projects.