E-maintenance: Review and Conceptual Framework
Résumé
E-maintenance is an emerging concept generally defined as “a maintenance management concept whereby assets are monitored and managed over the Internet”. Nevertheless a lot of complementary definitions exists in which are introduced the principles of collaboration, knowledge, intelligence ... A consensus is not approved and the number of references and work is huge without a unique repository to ensure consistency. Consequently the aim of this research and review note is to define more precisely the emerging concept of e-maintenance and then to propose and discuss a conceptual e-maintenance framework based on Zachman framework. Such a framework can facilitate a widespread understanding of e-maintenance and provide useful guidance for supporting e-maintenance deployment through services, processes, organisation and infrastructure. It should be served as reference for inventory all the work related to this topic. Thus, a first relevance of the framework is shown by positioning, in a coherent way, most of the well known e-maintenance contributions and platforms