A Way To Highlight Crucial Knowledge for Extended Company's Employees

Michel Grundstein (1) , Camille Rosenthal-Sabroux (1)

1 LAMSADE - Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision

Under the influence of globalization and the impact of Information and Communication Technologies (ICT) that modify radically our relationship with space and time, the company increasingly develops its activities in a planetary space. The Hierarchical Company locked up on its local borders is transformed into an Extended Company, without borders, opened and adaptative. In this context, the actors are confronted with new situations that increase their initiatives and responsibilities, and transform them into Decision-Makers pointed out as Knowledge-Workers, whatever their roles and their hierarchical positions are. For their missions, through their computerized workstation, they must have access to knowledges and individual and collective skills widely distributed in the planetary space of their organization. This paper introduces a reflection on the types of data processed by digital information systems from the viewpoint of Knowledge Management. This leads us to distinguish between three types of data: main-stream-data, shared-data, and source-of-knowledge-data. In that way, as distinguishing crucial knowledge is a key factor, we propose to use a specific approach so-called GAMETH Framework, the aim of which is to identify and locate crucial knowledge for the Company.

Mots clés: Extended Company; main-stream-data; shared-data; source-ofknowledge- data; decision-making; digital information system; knowledge assets capitalization; knowledge management

Michel Grundstein, Camille Rosenthal-Sabroux. A Way To Highlight Crucial Knowledge for Extended Company's Employees. pp.18, 2002. ⟨hal-00017288⟩