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Définition et validité de critères de « partageabilité » : premiers résultats

Abstract : Over the past decade, the so-called 'sharing economy' has been developing. Companies offering car-sharing, car-pooling or short-term accommodation rental services are at the forefront of this movement. However, the sector is facing a series of use-related failures (most notably car-sharing and self-service bike-sharing services), criticism of its societal and environmental impact (commodification, gentrification, rebound effects) and drastic sanitary rules imposed by the current pandemic. In response to these difficulties, this paper presents recommendations for sharing with the aim of supporting the evaluation and design of shared objects. In this perspective, 7 ergonomic criteria (so-called ‘shareability’ criteria) are proposed to evaluate and design products and services offering shared physical objects: Support, Balanced Appropriation, Cooperativity, Decontamination, Durability, Governance and Value. In order to assess the validity of these criteria, an exploratory study evaluated their use by 13 experts in human factors and ergonomics. Their use of the criteria to categorise 40 practical cases was compared with the experimenters' theoretical assignment. The results indicate an overall percentage of agreement of the experts with the theoretical assignment of 85%. Furthermore, the level of agreement between experts was also measured using Randolph's kappa (0.75). These initial results are therefore promising and lead us to imagine the next steps in the validation of the criteria.
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https://hal.archives-ouvertes.fr/hal-03350323
Contributor : Clément Colin Connect in order to contact the contributor
Submitted on : Friday, October 8, 2021 - 9:49:17 AM
Last modification on : Tuesday, October 12, 2021 - 7:24:10 AM

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Clément Colin, Eric Brangier. Définition et validité de critères de « partageabilité » : premiers résultats. ErgoIA'2021, Oct 2021, Bidart - Biarritz, France. ⟨10.1145/3486812.3486836⟩. ⟨hal-03350323⟩

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