L'évaluation du rapport des TPE de l'artisanat aux TIC. Le cas de la Bre- tagne.

Abstract : This article presents a synthesis of the first survey realized in France on the use and the relationship of small firms (craftsmen) with ICTs. This survey has been conducted by the Breton Chambre de Métiers et de l’Artisanat (regional professional association). The data have been analysed by M@rsouin. This text proposes M@rsouin analyses and cannot commit in any case the Chambre de Métier. It shows that the professional equipment of such firms is very dependent of the technical skills of the craftsman. Important progress still can be done to increase the productivity of such firms, regarding firstly internal information management (accountability, billing, project management, commercial prospect management). This should be done at low cost and generate quick return on investments
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Jocelyne Trémenbert, Nicolas Jullien. L'évaluation du rapport des TPE de l'artisanat aux TIC. Le cas de la Bre- tagne.. Cahier de recherche de M@rsouin, 2007, 3. ⟨hal-02163834⟩

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