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Les émotions au service de la relation client

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https://hal.archives-ouvertes.fr/hal-01623608
Contributor : Catherine Maman Connect in order to contact the contributor
Submitted on : Wednesday, October 25, 2017 - 2:47:50 PM
Last modification on : Thursday, September 29, 2022 - 2:21:15 PM

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  • HAL Id : hal-01623608, version 1

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Catherine Maman, Rola Hussant-Zebian. Les émotions au service de la relation client. Inventer le lieu de vente de demain, repenser la relation client et innover pour mieux séduire , ANVIE, Apr 2013, Paris, France. ⟨hal-01623608⟩

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