The quality of banking services as an input to increase the competitiveness of banks, Journal of North African Economics -Algeria, issue.3, 2005. ,
The Economics of Banking Technology The Modern Chain of Banks, Investment Funds and the Stock Exchange, 2010. ,
Strategic Environmental Scanning: an Approach for Crises Management, International Journal of Information Technology and Electrical Engineering, vol.6, issue.3, pp.28-34, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01567731
The Role of Knowledge-Based Computerized Management Information Systems in the Administrative Decision-Making Process, International Journal of Information Technology and Electrical Engineering, vol.6, issue.2, pp.1-9, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01522412
The Reality of Electronic Human Resources Management in Palestinian Universities-Gaza Strip, International Journal of Engineering and Information Systems (IJEAIS), vol.1, issue.3, pp.37-57, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01559854
Computerized Management Information Systems Resources and their Relationship to the Development of Performance in the Electricity Distribution Company in Gaza, EUROPEAN ACADEMIC RESEARCH, vol.6, issue.8, pp.6969-7002, 2016. ,
The Impact of Management Requirements and Operations of Computerized Management Information Systems to Improve Performance (Practical Study on the employees of the company of Gaza Electricity Distribution), Paper presented at the First Scientific Conference for Community Development, 2016. ,
The Impact of Senior Management Support in the Success of the e-DMS, International Journal of Engineering and Information Systems (IJEAIS), vol.1, issue.4, pp.47-63, 2017. ,
Requirements of using Decision Support Systems as an Entry Point for Operations of Re-engineering in the Universities, 2016. ,
The Reality of Electronic Human Resources Management in Palestinian Universities from the Perspective of the Staff in IT Centers, International Journal of Engineering and Information Systems (IJEAIS), vol.1, issue.2, pp.74-96, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01516216
Marketing Performance Measures: current Status in Indian companies, Decision, p.33, 2006. ,
The Effect of Service Quality on Banks Marketting Performance: An Empirical Investigation of Managers Perspectives, Dirasat, Administrative Sciences, 2008. ,
Barriers to marketing the banking service and its impact on customer satisfaction in commercial banks in Kuwait, unpublished master thesis, 2005. ,
The impact of the administrative dimensions of the decision support systems in the re-engineering of the Palestinian universities in Gaza Strip from the standpoint of employees, The Arab Journal For Quality Assurance In Higher Education, vol.10, 2017. ,
The Impact of the Use of Decision Support Systems in the Re-Engineering in the Palestinian Universities in Gaza Strip, Fifth International Conference Centre London, 2016. ,
URL : https://hal.archives-ouvertes.fr/hal-01571282
Decision support systems and its role in developing the universities strategic management: Islamic university in Gaza as a case study, International Journal of Advanced Research and Development, vol.1, issue.10, pp.33-47, 2016. ,
The impact of top management support for strategic planning on crisis management: Case study on UNRWA-Gaza Strip, International Journal of Academic Research and Development, vol.1, issue.10, pp.20-25, 2016. ,
Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities, International Journal of Engineering and Information Systems, vol.1, issue.1, pp.1-19, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01500357
The Efficiency of Information Technology and its Role of e-HRM in the Palestinian Universities, International Journal of Engineering and Information Systems, vol.1, issue.5, pp.36-55, 2017. ,
URL : https://hal.archives-ouvertes.fr/hal-01572642
The Relationship between the Quality of Banking Services and Marketing Performance Indicators: An Empirical Study on a Sample of Saudi Banks Operating in the Qassim Region, Journal of Administrative and Economic Sciences, issue.62, 2013. ,
The Effect of Internal Marketing and Quality of Services on Customer Satisfaction: An Empirical Study of a Sample of Yemeni Banks, 2006. ,
Financial Transfer and its Impact on the level of Democracy: A Pooled Cross ? Sectional Time Series Model, Dirasat, Human and Social Sciences, 2011. ,
Assessing Marketing Performance: Reasons for Metrics Selection, Journal of Marketing Management, vol.20, issue.3-4, 2004. ,
DOI : 10.1362/026725704323080506
Marketing Performance Measures: History and Interrelationships, Journal of Marketing Management, vol.15, issue.8, pp.711-733, 1999. ,
DOI : 10.1362/026725799784772594
Measures of marketing performance: a comparative study from Spain, International Journal of Contemporary Hospitality Management, vol.18, issue.2, 2006. ,
DOI : 10.1016/S0261-5177(03)00144-4
Key Marketing Performance Measures, The Marketing Review, vol.6, issue.3, pp.243-252, 2006. ,
DOI : 10.1362/146934706778605287
The Impact of Quality of Banking Service on Customer Loyalty to Jordanian Banks, Administrative Sciences Studies, issue.391, 2012. ,
The impact of managerial owner ship on likelihood of provision of high quality auditing services, Review of accounting & Finance, 2005. ,
A mechanism for external competence transfer to improve manufacturing system capabilities and market performance, International Journal of Production Economics, vol.132, issue.1, pp.68-78, 2011. ,
DOI : 10.1016/j.ijpe.2011.03.007
Determined Factors of Marketing Innovation and its Impact on Improving the Quality of Banking Services: An Empirical Study in Jordanian Commercial Banks, Mu'tah Research and Studies, Series of Humanities and Social Sciences Issue, issue.293, 2014. ,
International Banking and Transformation, First National Forum on the Algerian Banking System and Economic Transformation, Reality and Challenges, pp.14-15, 2004. ,
Customer Relationship Management and its Relationship to Marketing Performance, 2010. ,