Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities

Mazen J Al Shobaki (1) , Samy S Abu Naser (1) , Youssef M Abu Amuna (1) , Suliman A El Talla (2)

1 Department of Information Technology
2 College of Intermediate Studies

The objective of this study is to identify the impact of electronic human resources management on the development of electronic educational services in the Palestinian universities in Gaza Strip. The study population consisted of (35) IT staff centers in the Palestinian universities in Gaza Strip. The researchers used the questionnaire as a tool of the study and used the descriptive and analytical approach to achieve the objectives of the study. (SPSS) program was used to analyze the data. Results of the study showed that the university system in the provision of electronic educational services affect the process of transition to electronic management of human resources in terms of the use of information technology in some of the functions of human resources management. There are electronic educational services in universities under study, where there is a general trend for electronic educational services, and there is clarity of the concept of e-learning. The study results showed limited educational and training materials published electronically about the staff. The results of the study confirmed that the university system has statistically significant effects on the provision of electronic educational services in electronic human resources management. The study found several recommendations, the most ones are: the need to take advantage of e-educational services in the activities and functions of human resource management such as training and distance learning. The capabilities are available, but they are not taken advantage in this area for the employee. There is a need for optimum utilization of the tools and means of ICT available in the universities such as internet and computers in completing the work and simplify its procedures, and to consider these tools as investment to the university and not as the possession of the equipment, the goal is to not put a computer and internet line in each employee office, but the goal is to take advantage of the computer, network, and ICT tools in all areas to the maximum extent possible.

Mots clés: IT staff; Palestinian universities; Gaza Strip; Electronic human resources management; Electronic educational services

Domaines: Gestion et management; Education

Mazen J Al Shobaki, Samy S Abu Naser, Youssef M Abu Amuna, Suliman A El Talla. Impact of Electronic Human Resources Management on the Development of Electronic Educational Services in the Universities. International Journal of Engineering and Information Systems, 2017, 1 (1), pp.1-19. ⟨hal-01500357⟩