THE ROLE OF SERVANT LEADERSHIP IN ACHIEVING EXCELLENCE PERFORMANCE IN TECHNICAL COLLEGES-PROVINCES OF GAZA STRIP

Amal A. Al Hila (1) , Mazen J. Al Shobaki (1)

1 AUG - Al-Azhar University [Gaza]

This paper aims to indicate the role of servant leadership in achieving Excellence Performance from the perspective of workers in technical colleges. The researchers used the descriptive and analytical approach, and the population of the study teaching at the technical college faculty members (Palestine Technical College, and the University College of Science and Technology), and the study tool is a questionnaire applied to a simple random sample were distributed (120) to identify the study sample was obtained at (111) questionnaire at rate of (92.5%). The results of the study showed the followings: the presence of a statistically significant relationship at the level of (α ≤ 0.05) between the servant leadership and achieve Excellence Performance in technical college’s governorates of Gaza Strip. There are statistically significant differences at (α ≤ 0.05) among respondents responses about Servant Leadership and achieve Excellence Performance in technical colleges governorates of the Gaza Strip due to Faculty variable, and in favor of (the University College of Science and Technology), while there are no significant differences due to the qualification and years the service. One of the most important recommendations: the need to choose university leaders, according to objective criteria of scientific and administrative, and prepared so that those leaders will become one of the factors that contribute to the success of any educational change that is advantageous, so to help provide a regulatory environment that encourages innovation and renewal. The need to pay higher education institutions management special attention to all elements of the work environment as an important variable contributing to the impact on the job performance of employees, which will lead to higher morale and increase their loyalty and belonging to the institution, and the introduction of successful models globally.

Mots clés: Servant Leadership; Excellence Performance; Technical Colleges; Gaza Strip

Domaines: Gestion et management

Amal A. Al Hila, Mazen J. Al Shobaki. THE ROLE OF SERVANT LEADERSHIP IN ACHIEVING EXCELLENCE PERFORMANCE IN TECHNICAL COLLEGES-PROVINCES OF GAZA STRIP. International Journal of Management Research and Business Strategy, 2017, 6 (1), pp.69-91. ⟨hal-01571279⟩