Vers une gestion efficiente des établissements et services médico-sociaux: modélisation et suivi des activités

Abstract : The medico-social sector requires management tools able to quickly provide a clear, synthetically and quantified view of activities towards the users. There is currently no satisfactory tool for monitoring activities at the level of each structure, as well as the management body. This paper aims to develop an approach to support management and monitoring activities in the medico-social sector. This work requires (1) to build a process reference model adapted to the professional's practices and (2) to connect the implementation of these processes to performance indicators of various decision-making levels.
Document type :
Journal articles
Complete list of metadatas

https://hal.archives-ouvertes.fr/hal-01531335
Contributor : Thibaud Monteiro <>
Submitted on : Thursday, June 1, 2017 - 3:31:01 PM
Last modification on : Thursday, November 21, 2019 - 2:29:16 AM

Identifiers

Citation

Geovanny Osorio Montoya, Lorraine Trilling, Thibaud Monteiro, Christian Viallon, Frédéric Albert. Vers une gestion efficiente des établissements et services médico-sociaux: modélisation et suivi des activités. Logistique & Management, Taylor & Francis, 2014, 22, pp.21-32. ⟨10.1080/12507970.2014.11665665⟩. ⟨hal-01531335⟩

Share

Metrics

Record views

161