Collaborative Business Scenarios in a Service-Enhanced Products Ecosystem

Luis M. Camarinha-Matos (1) , Patricia Macedo (2, 3, 4) , Filipa Ferrada (1) , Ana Inês Oliveira (1)

1 FCT NOVA - Faculdade de Ciências e Tecnologia = School of Science & Technology
2 CTS - Uninova and Faculdade de Ciências e Tecnologia
3 ISEL - Instituto Superior de Engenharia de Lisboa
4 Instituto Politécnico de Setúbal

Effective support to highly customized and service-enhanced products along their life cycle requires new organizational structures, involving the manufacturers, customers and local suppliers in a process of co-creation and co-innovation. In order to properly develop supporting infrastructures, tools and governance models, it is necessary to first identify representative business scenarios which enable individual requirements to be viewed in relation to one another in the context of the overall use case / target domain. In this context, a set of relevant business scenarios derived from the requirements of the solar energy domain are identified and discussed.

Mots clés: Collaborative networks; Services ecosystem; Business scenarios

Domaines: Informatique [cs]

Luis M. Camarinha-Matos, Patricia Macedo, Filipa Ferrada, Ana Inês Oliveira. Collaborative Business Scenarios in a Service-Enhanced Products Ecosystem. 13th Working Confeence on Virtual Enterpries (PROVE), Oct 2012, Bournemouth, United Kingdom. pp.13-25, ⟨10.1007/978-3-642-32775-9_2⟩. ⟨hal-01520443⟩