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Les conditions d'adoption du numérique dans le service social

Abstract : Let's distinguish, beyond software tools, the means through which they are adopted: computerisation (automate what is already normalised) or digitalisation (make new practices emerge). Computerisation plans take power away from users, while digitalisation can emancipate. We have to build collaboratively and iteratively simple and transparent tools that fix actual daily problems, and offer them on a free choice basis. Only then will digital serve social service, without divide.
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https://hal.archives-ouvertes.fr/hal-01415747
Contributor : Matti Schneider <>
Submitted on : Tuesday, December 20, 2016 - 2:40:12 PM
Last modification on : Wednesday, December 19, 2018 - 3:08:02 PM
Document(s) archivé(s) le : Monday, March 20, 2017 - 5:16:43 PM

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Matti Schneider. Les conditions d'adoption du numérique dans le service social. La Revue française de service social, Association nationale des assistances sociales et assistants sociaux, 2017, Le travail social à l’épreuve du numérique, pp.57. ⟨hal-01415747⟩

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