Affective computing, software agents and online communities
Résumé
Transposition of human emotions and feelings in the context of software programs (multi-agent systems for instance) has been used in order to improve performances, to help human-computer interactive programs adapt themselves to the user, or to fight disruptive user behaviour caused by lack of conventional social cues. This ISO will examine the use of affective computing (in particular the representation of trust, reputation and forgiveness) in conjunction with software agents to assess the potential forgiveness for ensuring social order in online communities.