Federating information system quality frameworks using a common ontology

Samira Si-Said Cherfi (1) , Jacky Akoka (1, 2) , Isabelle Comyn-Wattiau (1, 3)

1 CEDRIC - Centre d'études et de recherche en informatique et communications
2 IMT-BS - DSI - Département Systèmes d'Information
3 ESSEC Business School

Information system (IS) quality can be characterized as a multidimensional system. It encompasses software quality as well as data quality. It also comprises model quality, service quality, process quality, and more generally IS quality. Modeling several aspects of IS quality leads to specific ontologies. To the best of our knowledge, there is no global ontology dedicated to all the dimensions of an IS. A single ontology federating all the aspects of quality is not available. The aim of this paper is to propose and discuss the main constituents of an ontology of quality federating all the aspects of IS components quality (software, data, models, etc.). In order to operationalize the proposed ontology, we describe an approach allowing us to use the ontology in order to achieve specific quality goals.

Mots clés: Quality attribute; Quality metrics; Quality improvement; Quality measurement; Quality ontology; Quality; Ontology

Mots clés: Amélioration de la qualité; Qualité mesure; Qualité; Ontologie; Ontologie de la qualité; Attribut de qualité; Mesures de qualité

Domaines: Informatique [cs]; Base de données [cs.DB]

Samira Si-Said Cherfi, Jacky Akoka, Isabelle Comyn-Wattiau. Federating information system quality frameworks using a common ontology. ICIQ 2011 : 16th International Conference on Information Quality, Nov 2011, Adelaide, Australia. pp.160-173. ⟨hal-01126062⟩