Augmenting Usability: Cultural Elicitation in HCI

Souleymane Boundaouda Camara (1) , Cecilia Oyugi (1) , José Abdelnour-Nocera (1) , Andy Smith (1)

1 Centre for Internationalisation and Usability

This paper offers context and culture elicitation in an inter-cultural and multi-disciplinary setting of ICT design. Localised usability evaluation (LUE) is augmented with a socio-technical evaluation tool (STEM) as a methodological approach to expose and address issues in a collaborative ICT design within the Village e-Science for Life (VeSeL) project in rural Kenya. The paper argues that designers need to locally identify context and culture in situ and further explicate their implications through the design process and at the global level. Stakeholders' context, culture, decisions, agendas, expectations, disciplines and requirements need to be locally identified and globally evaluated to ensure a fit for purpose solution.

Mots clés: Context and culture; usability evaluation; socio-technical evaluation; DUCE; STEM; face negotiation theory; inter-cultural; multi-disciplines

Domaines: Bibliothèque électronique [cs.DL]

Souleymane Boundaouda Camara, Cecilia Oyugi, José Abdelnour-Nocera, Andy Smith. Augmenting Usability: Cultural Elicitation in HCI. Second IFIP WG 13.6 Conference on Human Work Interaction Design: Usability in Social, Cultural and Organizational Contexts (HWID), Oct 2009, Pune, India. pp.46-56, ⟨10.1007/978-3-642-11762-6_4⟩. ⟨hal-01056235⟩