"HY-CHANGE": AN HYBRID METHODOLOGY FOR CONTINUOUS PERFORMANCE IMPROVEMENT OF MANUFACTURING PROCESSES

Michele Dassisti (1)

1 Dipartimento di Progettazione e Produzione Industriale

An hybrid methodology based on the joint recourse of Business Process An hybrid methodology for Continuous Performance Improvement (CPI) is presented, basically funded on the joint recourse of Business Process Reengineering (BPR) and Continuous Quality Improvement (CQI) principles and tools. The methodology (called HY-CHANGE) is conceived as a logical and technical support to the decision maker. It results in a number of recursive phases, where the rational and synchronous use of several tools and techniques borrowed from the two methodologies is structured into an unique approach. A structured guide thus results for performance improvement processes, more adherent to the enterprise reality and its dynamical evolution. The value of the present proposal is to provide a structured frame of use of several methodologies and tools (here called the decisional tool-kit) with the scope of managing change processes at any level within the enterprise. The practical implications of the findings are discussed based on a case study conducted in a Italian S.M.E. producing sofa.

Mots clés: Physical Sciences

Michele Dassisti. "HY-CHANGE": AN HYBRID METHODOLOGY FOR CONTINUOUS PERFORMANCE IMPROVEMENT OF MANUFACTURING PROCESSES. International Journal of Production Research, 2010, 48 (15), pp.4397-4422. ⟨10.1080/00207540801901840⟩. ⟨hal-00599504⟩