Managing knowledge management tools: a systematic classification and comparison

Yang Xu (1) , Alain Bernard (2) , Nicolas Perry (3) , Lian Lian (4)

1 USTB - University of Science and Technology Beijing [Beijing]
2 ECN - École Centrale de Nantes
3 I2M - Institut de Mécanique et d'Ingénierie de Bordeaux
4 Departement of Transportation and Logistics

Knowledge management (KM) is playing an important role in commercial and academic activities, and people are usually armed with effective KM tools for implementation. On one hand, KM tools can facilitate KM activities; however, on the other hand, with the "explosion" of KM tools development, people may feel confused about which to choose or which is more suitable. As a result, KM tools should be managed, so this paper aims at making a systematic classification and comparison research and proposes a KM tools selection strategy based on a point of view on knowledge lifecycle.

Mots clés: knowledge management; e-tools; classification; comparison

Domaines: Gestion et management; Mécanique [physics.med-ph]

Yang Xu, Alain Bernard, Nicolas Perry, Lian Lian. Managing knowledge management tools: a systematic classification and comparison. The 2011 International Conference on Management and Service Science (MASS), Aug 2011, China. pp.1-4. ⟨hal-00804267⟩