A model of conversational positioning in collaborative design dialogues

Béatrice Cahour (1) , Lyn Pemberton (2)

1 SES - Département Sciences économiques et sociales
2 Brighton - School of Computing, Engineering and Mathematics

This paper presents findings from a linguistic and psycho-social analysis of nine design dialogues which sets out to investigate the interweaving of transactional and interpersonal threads in collaborative work. We sketch a model of the participants' positioning towards their own or their partner's design proposals, from association to dissociation towards the proposals, together with the conversational cues which indicate this positioning. Our aim is to integrate the role of interpersonal relationships into the study of co-operation, to stress the importance of this dimension for the quality of collective work and to reflect on its potential for integration into the design of dialogue systems.

Mots clés: design dialogues; cooperation; interpersonal relationships; positioning; roles; emotions; association; dissociation

Domaines: Psychologie

Béatrice Cahour, Lyn Pemberton. A model of conversational positioning in collaborative design dialogues. AI & Society: Knowledge, Culture and Communication, 2001, 15 (4), pp.344-358. ⟨hal-00670894⟩