A social approach of the individual decision making process by the search for a dominance structure: risk management by a business process manager

Gurvan Uguen (1) , Gilles Coppin (2, 3) , Claire Lassudrie (1) , Philippe Lenca (3, 2)

1 INFO - Département informatique
2 TAMCIC - Traitement Algorithmique et Matériel de la Communication, de l'Information et de la Connaissance
3 LUSSI - Département Logique des Usages, Sciences sociales et Sciences de l'Information

We focus on the way a business process manager treats the risks affecting a supervised business process. A descriptive model of the individual decision making process is proposed. This model mainly results from the integration, in the model of decision making by the search for a dominance structure, of the social aspect of the business process manager activity. In order to do this, we adopt a constructive and constructivist approach concerning the definition by the business process manager of his representation of the risk treatment strategy that has to be implemented.

Mots clés: Constructive approach; Multicriteria decision marketing; Decision process; Dominance structure; Risk management

Domaines: Recherche opérationnelle [math.OC]; Informatique; Psychologie

Gurvan Uguen, Gilles Coppin, Claire Lassudrie, Philippe Lenca. A social approach of the individual decision making process by the search for a dominance structure: risk management by a business process manager. MASHS 2007 : computational methods for modelling and learning in social and human sciences, May 2007, Brest, France. ⟨hal-00515374⟩