«. , éprouvais ce sentiment poignant de ne pas être compris, tout au plus décodé, d'être le seul détenteur du sens dans un monde insensible où la seule chose qui passait, c'était un peu d'électricité dans des milliers de circuits. Je pouvais poser n'importe quelle question, on m'opposait toujours une réponse dans cet univers plein, et quelle que fût son ineptie, c'était à moi d'y insuffler un sens

, 157 6.1.2 Variation des initiatives prises par les participants, Comportement conventionnel des participants à l'interaction

. .. Protocole-expérimental,

. .. Expérimentations, 169 6.3.1 Initiative utilisateur/système/mixte et violation d'un engagement en action, Analyse des résultats des

, Mise à jour du besoin d'information, rejet implicite et saut en avant173

, Liste des figures 1.1 Synthèse des niveaux d'engagement dans un processus commun entre plusieurs parties

, Mise en correspondance de chaque classe d'agent avec les différents niveaux d'engagement du modèle « 5-C »

, Automate de demande d'information du point de vue de l'initiateur du modèle de Pauchet [Pau06]

, Diagramme d'état des engagements du modèle de Chaib-Draa

, Diagramme des états d'un jeu de communication de contextualisation

]. .. Dub14, Diagramme des états d'un engagement propositionnel, p.71

]. .. Dub14, Diagramme des états d'un engagement en action, p.72

, 95 3.2 Illustration du modèle d'activité dialogique à l'aide du jeu de dialogue de discussion d'action Offer

, Architecture technique de notre agent

, représentant les enchaînements des phases de la tâche de RICM

, Automate permettant de simuler les enchaînements conventionnellement attendus de motifs dialogiques lors d'une interaction humain-machine sur une tâche de RICM, p.161

, Illustration de la modification apportée sur l'automate par la précision de son besoin d'information par l'utilisateur lors de l'évaluation des résultats d'une requête

, 163 6.5 Nombre moyen d'altérations du comportement conventionnel réalisées par l'utilisateur dans les dialogues contenant des comportements altérés pour chaque dialogue simulé

. .. Taille-moyenne-d'un-dialogue-simulé, , p.176

, Proportion de dialogues arrêtés suite à une inconsistance logique pour chaque dialogue simulé

, Proportion de dialogues contenant des échecs de contextualisation pour chaque modalité

. .. Modalité, 179 6.11 Proportion de dialogues contenant des décrochages sur l'ensemble des dialogues présentant des altérations du comportement conventionnel de l'utilisateur pour chaque dialogue simulé

. .. Simulé, 182 6.14 Proportion de la durée passée en décrochage dans les dialogues contenant des décrochages pour chaque dialogue simulé, Longueur moyenne des décrochages au sein de dialogues contenant des décrochages pour chaque dialogue

. .. Tprg98], 14 1.2 Niveaux de compétence possibles en tant qu'exécutant et qu'assistant pour une sous-tâche

]. .. Juc92, 45 2.2 Paramètres d'un message FIPA-ACL [FA02a], Comparaison des types de conversation orienté processus et orienté structure

]. .. Dub14, Fonctions des actes de dialogue des contextualisation, p.69

. .. Mcd02], Jeu de communication de contextualisation, p.70

. .. , , p.73

]. .. Dub14, Fonction des actes de dialogue considérés dans Dogma, p.75

, Jeu de communication d'évaluation : effets directs(adapté de [Dub14])

, Correspondance entre les motifs dialogiques des comportements attendus et ceux des comportements proactifs

, Synthèse des systèmes existants au regard des besoins fonctionnels de notre agent

, Probabilités de tirage des contenus sémantique et sommets correspondants en fonction du sommet de départ

, Synthèse des initiatives prises par les interlocuteurs pour chaque état dans le cas 100% initiative utilisateur

, Synthèse des initiatives prises par les interlocuteurs pour chaque état dans le cas 100% initiative système

, Synthèse des initiatives prises par les interlocuteurs pour chaque état dans le cas de l'initiative mixte

, Extrait du dialogue simulé numéro 908880938 illustrant la violation d'un engagement par l'utilisateur

.. .. Table-d'état-générique,

, Table avec les règles complètes

, Table avec les règles condensées

.. .. ,

.. .. Ouverture,

, Demande de précision de la verbalisation

.. .. Lancement-de-la-requête,

, Évaluation des résultats (utilisateur)

.. .. Sortie,

, Comportements de réparation (attendus)

. .. , 147 5.12 Comportement de formulation d'une expression de verbalisation tiré de l'état de formulation d'une verbalisation, Comportements de réparation (réalisables)

, Comportement de formulation d'une expression de verbalisation tiré de l'état de précision de la verbalisation

. .. , Exemple de comportement avec des règles correspondant à des contraintes correspondant au contexte général de l'interaction, p.150

. .. , 71 2.13 -Engagement en action extra-dialogique, Liste des définitions 1.1 -Interaction

A. B. Dialogues and . Simulations,

, Acte E s E h 26 prop.out(Agent-XorG, Offer(addKeyWord(AKw1))) AV/T AV/T 27 acc.out(Human-John

, AV/T AV/T 28 prop.in(Agent-XorG, Offer(addKeyWord(AKw4)))

, AV/T AV/T 32 prop.out(Agent-XorG, Offer(addKeyWord(AKw4))) AV/T AV/T 33 acc.out(Human-John

, AV/T AV/T 34 prop.in(Agent-XorG, Offer(addKeyWord(AKw3)))

, AV/T AV/T 38 prop.out(Agent-XorG, Offer(addKeyWord(AKw3))) AV/T AV/T 39 acc.out(Human-John, Offer(addKeyWord(AKw3)))

, AV/T AV/T 40 prop.in(Agent-XorG, Offer(launchCurrentQuery

, Offer(launchCurrentQuery.)) LR LR 45 acc.out(Human-John, Offer(launchCurrentQuery.)) LR LR 46 inform(Human-John, seenResource(Res1)) ER ER 47 agreement(Agent-XorG, seenResource(Res1)) ER ER 48 inform(Human-John, currentQResultsSatisfying.) ER ER 49 agreement(Agent-XorG, currentQResultsSatisfying.) ER ER 50 prop.in(Agent-XorG, Verification(researchOver.)) ER ER 51 acc.in(Human-John, Verification(researchOver.)) ER ER 52 checkQuestion(Agent-XorG, researchOver.) ER ER 53 confirm(Human-John, researchOver.) ER ER 54 prop.out(Agent-XorG, Verification(researchOver.)) ER ER 55 acc.out(Human-John, Verification(researchOver.)) ER ER 56 inform

B. Tableau, 3 -Seconde partie du dialogue illustrant la modalité de test où seul le système peut prendre des initiatives (dialogue simulé numéro 918052172). E s est l'état du système à chaque tour de parole et E h est l

A. B. Dialogues and . Simulations,

, Offer(launchCurrentQuery.)) LR LR 30 inform(Human-John, seenResource(Res1)) ER ER 31 agreement(Agent-XorG, seenResource(Res1)) ER ER 32 inform(Human-John, currentQResultsNotSatisfying.) ER ER 33 agreement(Agent-XorG, currentQResultsNotSatisfying.) ER ER 34 prop

, Request(launchCurrentQuery.)) LR LR 41 acc.in(Agent-XorG, Request(launchCurrentQuery.)) LR LR 42 request(Human-John, launchCurrentQuery.) LR LR 43 acceptRequest(Agent-XorG, launchCurrentQuery.) LR LR 44 prop.out(Human-John, Request(launchCurrentQuery.)) LR LR 45 acc.out(Agent-XorG, Request(launchCurrentQuery.)) LR LR 46 inform(Human-John, seenResource(Res2)) ER ER 47 agreement(Agent-XorG, seenResource(Res2)) ER ER 48 inform(Human-John, relevantResource(Res1)) ER ER 49 agreement(Agent-XorG, relevantResource(Res1)) ER ER 50 inform(Human-John, seenResource(Res3)) ER ER 51 agreement(Agent-XorG, seenResource(Res3)) ER ER 52 inform(Human-John, relevantResource(Res2)) ER ER 53 agreement(Agent-XorG, relevantResource(Res2)) ER ER 54 inform(Human-John, seenResource(Res4)) ER ER 55 agreement(Agent-XorG, seenResource(Res4)) ER ER 56 inform(Human-John, currentQResultsSatisfying.) ER ER 57 agreement(Agent-XorG, currentQResultsSatisfying, ER ER 35 acc.in(Human-John, Offer(substituteKeyWord(UKw1, AKw3))) RR RR 36 offer(Agent-XorG, substituteKeyWord(UKw1, AKw3)) RR RR 37 acceptOffer(Human-John, substituteKeyWord(UKw1, AKw3)) RR RR 38 prop.out(Agent-XorG, Offer(substituteKeyWord(UKw1, AKw3))) RR RR 39 acc.out(Human-John, Offer(substituteKeyWord(UKw1, AKw3))) RR RR 40 prop.in(Human-John

. Annexe-b, DIALOGUES EXTRAITS DES SIMULATIONS (Agent-XorG, Offer(addKeyWord(AKw1)))

, AV/T AV/T 32 prop.out(Agent-XorG, Offer(addKeyWord(AKw1)))

, AV/T AV/T 34 prop.in(Human-John

, AV/T AV/T 35 acc.in(Agent-XorG

, AV/T AV/T 38 prop.out(Human-John, Request(addKeyWord(UKw2))) AV/T AV/T 39 acc.out(Agent-XorG

, AV/T AV/T 40 prop.in(Human-John

, AV/T AV/T 41 acc.in(Agent-XorG

, AV/T AV/T 44 prop.out(Human-John, Request(addKeyWord(UKw3))) AV/T AV/T 45 acc.out(Agent-XorG

, Request(launchCurrentQuery.)) LR LR 51 acc.out(Agent-XorG, Request(launchCurrentQuery.)) LR LR 52 inform(Human-John, seenResource(Res1)) ER ER 53 agreement(Agent-XorG, seenResource(Res1)) ER ER 54 inform(Human-John, seenResource(Res2)) ER ER 55 agreement(Agent-XorG, seenResource(Res2)) ER ER 56 inform(Human-John, currentQResultsSatisfying.) ER ER 57 agreement(Agent-XorG, currentQResultsSatisfying.) ER ER 58 prop.in(Agent-XorG, Verification(researchOver.)) ER ER 59 acc.in(Human-John, Verification(researchOver.)) ER ER 60 checkQuestion(Agent-XorG, AV/T AV/T 46 prop.in(Human-John, Request(launchCurrentQuery.)) LR LR 47 acc.in(Agent-XorG, Request(launchCurrentQuery.)) LR LR 48 request(Human-John, launchCurrentQuery.) LR LR 49 acceptRequest(Agent-XorG, launchCurrentQuery.) LR LR 50 prop.out(Human-John

B. Tableau, 7 -Seconde partie du dialogue illustrant la modalité de test de violation d'un engagement en action par l'utilisateur (dialogue simulé numéro 908880938). E s est l'état du système à chaque tour de parole et E h est l

, AV/T AV/T 10 prop.out(Human-John

, AV/T AV/T 12 prop.in(Agent-XorG, Offer(addKeyWord(AKw2)))

, AV/T AV/T 13 acc.in(Human-John, Offer(addKeyWord(AKw2)))

, AV/T AV/T 16 prop.out(Agent-XorG, Offer(addKeyWord(AKw2)))

, AV/T AV/T 18 prop.in(Agent-XorG, Offer(addKeyWord(AKw1)))

, AV/T AV/T 19 acc.in(Human-John, Offer(addKeyWord(AKw1)))

, AV/T AV/T 22 prop.out(Agent-XorG, Offer(addKeyWord(AKw1)))

, AV/T AV/T 24 prop.in(Agent-XorG, Offer(launchCurrentQuery

, AV/T AV/T 25 acc.in(Human-John, Offer(launchCurrentQuery.)) LR LR

B. Tableau, 9 -Première partie du dialogue illustrant les échecs de contextualisation dans la modalité de test où l'utilisateur peut faire des rejets implicites (dialogue simulé numéro 772406920)

, E s est l'état du système à chaque tour de parole et E h est l'état de l'humain à chaque tour de parole

. Annexe-b, )) LR LR 44 inform(Human-John, seenResource(Res1)) ER ER 45 agreement(Agent-XorG, seenResource(Res1)) ER ER 46 inform(Human-John, currentQResultsSatisfying.) ER ER 47 agreement(Agent-XorG, currentQResultsSatisfying, out(Human-John, Request(launchCurrentQuery.)) LR LR 36 acc.out(Agent-XorG, Request(launchCurrentQuery.)) LR LR 37 prop.in(Human-John, Request(addKeyWord(UKw2))) LR RR 38 prop.in(Human-John, Request(launchCurrentQuery.)) LR LR 39 acc.in(Agent-XorG, Request(launchCurrentQuery.)) LR LR 40 request(Human-John, launchCurrentQuery.) LR LR 41 acceptRequest(Agent-XorG, launchCurrentQuery.) LR LR 42 prop.out(Human-John, Request(launchCurrentQuery.)) LR LR 43 acc.out(Agent-XorG

B. Tableau, 10 -Second partie du dialogue illustrant les échecs de contextualisation dans la modalité de test où l'utilisateur peut faire des rejets implicites (dialogue simulé numéro 772406920)

, E s est l'état du système à chaque tour de parole et E h est l'état de l'humain à chaque tour de parole

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