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Les usager(s) de la distance Le pouvoir des accounts dans les métiers de la relation : le cas des éducateurs de foyer

Abstract : Uses(rs) of distance The power of accounts in the professions of the relationship : The case of home educators In 2002, a law on social and medico-social action was adopted with the aim, among others, of requiring greater transparency of educators in the face of their public. The application of this law has caused many problems. In 2014, twelve years after its vote, we wanted to investigate in a home the formal exchanges of educators and their managers. A largely confidential communication to which the public of this establishment: adolescents, does not have access. To conduct this research, we spent eighteen months with a team of educators of whom we analyzed writings (diaries, transmissions, reports) and conversation (meetings, summaries). The agenda, the transmissions, the meetings, the summaries and the reports constitute support, not negligible, for these last ones. They allow them to organize themselves collectively. Nevertheless, educators are similarly hindered on a daily basis by this prescribed communication and mediated which links them to their colleagues and to the executives of the home. It pushes them to distance themselves from adolescents and to adopt postures far removed from their expectations and demands. It thus participates in poisoning their relations with them who are kept in the dark about what their educators are doing and working with them. We understand at the end of this research that the lack of transparency of educators against their public, questioned by the law 2002-2, is far from accidental. This opacity is at the heart of the activity, the lifting requires releasing the educators from their own hindrances, to reinvent the profession.
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Myriem Auger. Les usager(s) de la distance Le pouvoir des accounts dans les métiers de la relation : le cas des éducateurs de foyer. Sciences de l'Homme et Société. Université Pari 8 - Vincennes-Saint-Denis, 2019. Français. ⟨tel-02889752⟩

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