Entre opportunités et stratégies d’apprentissages : l’auto-professionnalisation des formateurs à l'ère du numérique dans les organisations

Abstract : Facing the effects of the digital revolution, organizations are evolving to offer new services to their customers, partners, suppliers and employees (online banking, dematerialized data, virtual spaces, etc.). New ways of working are emerging, favoring nomadism (working from home or remotely in connected rooms), managing transversal and international projects (tools and communication media) and e-learning or blended learning (alternation of face-to-face and online training). As a result of these digital transformations, the company trainers - internal to the organization or working in delivery - are forced to professionalize in digital training and enroll in various functions (project manager, designer, educational engineer, ...). This thesis questions the professionalization of digital trainers through the learning opportunities they identify in their environments (training, organizational and professional) and the learning strategies they are developing. The issue is about organizational and social learning in work environments. A case study of trainers from different organizations participating in the same "e-training" certification course, chosen for its representativeness, presents the learning strategies deployed by the trainers.This thesis defends the idea of a self-professionalization of digital trainers in the construction of learning ecosystems, in the light of a corporate culture (especially "learning") that they perceive within their organizations .
Document type :
Theses
Complete list of metadatas

Cited literature [79 references]  Display  Hide  Download

https://tel.archives-ouvertes.fr/tel-01986534
Contributor : Abes Star <>
Submitted on : Friday, January 18, 2019 - 6:42:15 PM
Last modification on : Tuesday, September 17, 2019 - 10:48:46 AM

File

AvSantiagoHousseauDIFF.pdf
Version validated by the jury (STAR)

Identifiers

  • HAL Id : tel-01986534, version 1

Collections

Citation

Anne-Valérie Housseau. Entre opportunités et stratégies d’apprentissages : l’auto-professionnalisation des formateurs à l'ère du numérique dans les organisations. Education. Conservatoire national des arts et metiers - CNAM, 2018. Français. ⟨NNT : 2018CNAM1197⟩. ⟨tel-01986534⟩

Share

Metrics

Record views

725

Files downloads

658