La nature particulière de l'économie sociale en consultation : Systémie, rôles et compétences

Abstract : Social economy is a particular context of management consulting. Social economy juxtaposes a commercial pane to an associative one, which complexifies decision-making throughout the organization. Its specific nature is expressed through codes, standards and guidelines from which management practices, motivations and ensuing consulting needs vary. It is therefore mandatory to take that reality into account while offering consulting services to such organizations. Literature on that specific consulting context is scarce, so that thesis seeks to figure out how the specific nature of Social economy is expressed through consulting assignments. A set of semi-structured interviews allowed us to discover that all the aspects of consulting practices are affected by the social economy principles and practices. The consultant must therefore take into consideration it’s client specificities on its political, methodological, technical, relational, cultural aspects and the common goal at the heart of the project. Although consulting in social economy seems to respect the same basic concepts and rules at first regarding customer-client relation, expertise and skills, such distinction shapes how the service must be rendered. This implies new roles and competences that are not traditionally associated with consulting to be a part of the skillset of any consultant doing business in social economy organizations. Finally, this field allows other questions from the international consulting research agenda to be put in perspective.
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Karine Belzile. La nature particulière de l'économie sociale en consultation : Systémie, rôles et compétences . Gestion et management. HEC Montréal, 2018. Français. ⟨tel-01789456⟩



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