L'appréciation des compétences orthographiques en phase de présélection des dossiers de candidature : pratiques, perceptions et implications pour la GRH

Abstract : Organizations have a growing need for written communication skills and they demand therefore from their employees spelling skills, which are an essential component of professional writing. However, literature confirms a significant decrease in students’ spelling performance. This problem, first limited to education, is becoming today an organizational concern because spelling deficiencies have such negative consequences for them. Very few academic studies have analyzed the impact of spelling errors on application forms’ evaluation and on recruiters’ decisions. Our goal is to show the way recruiters assess spelling skills in France when they make a decision (select or reject application forms). We also want to highlight the applicants’ perceptions of fairness when the selection decision is based on the spelling criterion. To answer these questions, we have lead an experiment to collect data among applicants and recruiters. Data were analyzed in two different studies : a qualitative study –lexical and thematic- of 20 recruiters’ verbal reports thanks to the verbal protocol method ; then a mixed analysis combining quantitative and lexical analysis was conducted with 536 recruiters and 422 applicants. Results indicate that spelling errors affect both recruiters’ evaluation and decisions concerning applicants. We have also identified moderating variables between the factor «errors »and the application forms’ evaluation. Our results allow us to conclude that applicants perceive more positively the use of the spelling criterion to make a decision than the professional experience criterion.
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https://hal.archives-ouvertes.fr/tel-01295234
Contributor : Christelle Martin Lacroux <>
Submitted on : Tuesday, December 1, 2015 - 5:31:26 PM
Last modification on : Tuesday, April 16, 2019 - 11:51:22 AM
Document(s) archivé(s) le : Wednesday, March 2, 2016 - 4:01:10 PM

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  • HAL Id : tel-01295234, version 2

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Christelle Martin Lacroux. L'appréciation des compétences orthographiques en phase de présélection des dossiers de candidature : pratiques, perceptions et implications pour la GRH. Sociologie. Université de Toulon, 2015. Français. ⟨NNT : 2015TOUL2009⟩. ⟨tel-01295234v2⟩

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