Skip to Main content Skip to Navigation
Journal articles

Orchestrating innovation with user communities in the creative industries

G. Parmentier 1 Vincent Mangematin 2
1 Management, entrepreneuriat, innovation
CERAG [1985-2015] - Centre d'études et de recherches appliquées à la gestion [1985-2015]
Abstract : The digital creative industries exemplify innovation processes in which user communities are highly involved in product and service development, bringing new ideas, and developing tools for new product uses and environments. We explore the role of user communities in such co-innovation processes via four case studies of interrelations between firms and their communities. The digitization and virtualization of firm/community interactions are changing how boundaries are defined and how co-innovation is managed. The transformation of innovation management is characterized by three elements: opening and redefining firm boundaries; opening of products and services to community input and reducing property rights; and reshaping organization and product identities. Innovation in collaboration with user communities requires firms to orchestrate their communities and their inter-relationships to encourage the creativity and motivation of users, and develop the community's innovatory capacity.
Document type :
Journal articles
Complete list of metadatas

Cited literature [25 references]  Display  Hide  Download
Contributor : Coralie Lucatello <>
Submitted on : Friday, September 27, 2013 - 10:12:43 AM
Last modification on : Wednesday, July 15, 2020 - 8:58:05 PM
Long-term archiving on: : Saturday, December 28, 2013 - 3:00:19 AM


Files produced by the author(s)




G. Parmentier, Vincent Mangematin. Orchestrating innovation with user communities in the creative industries. Technological Forecasting and Social Change, Elsevier, 2014, 83 (1), pp.40-53. ⟨10.1016/j.techfore.2013.03.007⟩. ⟨halshs-00848861⟩



Record views


Files downloads