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Plural form chain and efficiency: Insights from the
French hotel chains and the DEA methodology

Abstract : This paper compares plural form chains, i.e., chains in which franchised units
and company-owned units coexist, in terms of performance and more specifically in terms
of efficiency, to predominantly franchised chains and predominantly company-owned
ones. The data envelopment analysis (DEA) is implemented to assess the efficiency of
hotel chains in the French market. It is shown that plural form chains have a significantly
higher average efficiency score than predominantly franchised and company-owned ones.
Managerial implications are drawn for managing hotel chains.
Document type :
Journal articles
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https://halshs.archives-ouvertes.fr/halshs-00422241
Contributor : Dominique Maraine-Scipanov <>
Submitted on : Tuesday, October 6, 2009 - 12:14:50 PM
Last modification on : Thursday, January 14, 2021 - 1:19:06 PM

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  • HAL Id : halshs-00422241, version 1

Citation

Rozenn Perrigot, Gérard Cliquet, Isabelle Piot-Lepetit. Plural form chain and efficiency: Insights from the
French hotel chains and the DEA methodology. European Management Journal, Elsevier, 2009, pp.268-280. ⟨halshs-00422241⟩

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