User-Centred Design of a Final Results Report for Participants in Multi-Sensor Personal Air Pollution Exposure Monitoring Campaigns

Johanna Amalia Robinson (1) , Rok Novak (1) , Tjaša Kanduč (1) , Thomas Maggos (2) , Demetra Pardali (2) , Asimina Stamatelopoulou (2) , Dikaia Saraga (2) , Danielle Vienneau (3) , Benjamin Flückiger (3) , Ondřej Mikeš (4) , Céline Degrendele (5) , Ondřej Sáňka (4) , Saul García dos Santos-Alves (6) , Jaideep Visave (7) , Alberto Gotti (8) , Marco Giovanni Persico (7) , Dimitris Chapizanis (9) , Ioannis Petridis (9) , Spyros Karakitsios (9) , Dimosthenis A Sarigiannis (9) , David Kocman (1)

1 IJS - Jozef Stefan Institute [Ljubljana]
2 NCSR - National Center for Scientific Research "Demokritos"
3 Swiss Tropical and Public Health Institute [Basel]
4 RECETOX / MUNI - Research Centre for Toxic Compounds in the Environment [Brno]
5 LCE - Laboratoire Chimie de l'environnement
6 Institute of Health Carlos III
7 University School for Advanced Study IUSS
8 EUCENTRE - European centre for Training and reasearch in Earthquake Engineering
9 Aristotle University of Thessaloniki

Using low-cost portable air quality (AQ) monitoring devices is a growing trend in personal exposure studies, enabling a higher spatio-temporal resolution and identifying acute exposure to high concentrations. Comprehension of the results by participants is not guaranteed in exposure studies. However, information on personal exposure is multiplex, which calls for participant involvement in information design to maximise communication output and comprehension. This study describes and proposes a model of a user-centred design (UCD) approach for preparing a final report for participants involved in a multi-sensor personal exposure monitoring study performed in seven cities within the EU Horizon 2020 ICARUS project. Using a combination of human-centred design (HCD), human–information interaction (HII) and design thinking approaches, we iteratively included participants in the framing and design of the final report. User needs were mapped using a survey (n = 82), and feedback on the draft report was obtained from a focus group (n = 5). User requirements were assessed and validated using a post-campaign survey (n = 31). The UCD research was conducted amongst participants in Ljubljana, Slovenia, and the results report was distributed among the participating cities across Europe. The feedback made it clear that the final report was well-received and helped participants better understand the influence of individual behaviours on personal exposure to air pollution

Mots clés: user-centred design; air pollution exposure campaign; report to participants; communication; focus group; design thinking

Domaines: Environnement et Société; Chimie analytique

Johanna Amalia Robinson, Rok Novak, Tjaša Kanduč, Thomas Maggos, Demetra Pardali, et al.. User-Centred Design of a Final Results Report for Participants in Multi-Sensor Personal Air Pollution Exposure Monitoring Campaigns. International Journal of Environmental Research and Public Health, 2021, 18, ⟨10.3390/ijerph182312544⟩. ⟨hal-03537823⟩