Foresight thinking and organizational learning: Scenario planning as a DMO crisis management tool

Réflexion prospective et apprentissage organisationnel : La planification de scénarios comme outil de gestion de crise pour les organisations de gestion de destinations

Sarasadat Makian (1, 2) , Mohammad Nematpour (3)

1 PACTE - Pacte, Laboratoire de sciences sociales
2 IUGA - Université Grenoble Alpes - Institut d'urbanisme et de géographie alpine
3 University of Tehran

This chapter looks at how scenario planning can become such a useful dynamic and forward-looking learning tool for destination management organizations to improve their capacity to effectively respond to crises.

Domaines: Sciences de l'Homme et Société

Sarasadat Makian, Mohammad Nematpour. Foresight thinking and organizational learning: Scenario planning as a DMO crisis management tool. Organizational learning in tourism and hospitality crisis management, De Gruyter, pp.107-118, 2021, ⟨10.1515/9783110679120-007⟩. ⟨hal-03474866⟩