Contributions and construction of the professional storytelling within the framework of a Young Practical Day in Reflection: the example of a design project in a municipality

Antoine Eisenbeis (1) , Camille Bachellerie (2, 3, 4)

1 Ministère de la Justice [Paris, France]
2 Gis CREAPT - Centre de recherches sur l'expérience, l’âge et les populations au travail
3 LISE - Laboratoire interdisciplinaire pour la sociologie économique
4 CEET - Centre d'études de l'emploi et du travail

This article is the second of a four-step symposium presenting the activity of the Junior Practices in Reflection Committee (JPR). It presents a bibliographical review and an example of a story by a young practitioner that take place within the framework of the JPRs. A design project is presented for a school registration reception in a municipality. It will present the methodology implemented with the project's actors, the tools used and its role in the project. All in order to consider the constraints of the agents and the public received and to ensure a quality of service. A professional storytelling, like the one presented, is used as a fulcrum for the discussion between young practitioner.

Mots clés: Ergonomist; Ph.D student; Conservatoire national des arts et métiers; CREAPT; France professional storytelling; design project; young practitioner; reflective practice; public administration

Domaines: Sciences de l'Homme et Société

Antoine Eisenbeis, Camille Bachellerie. Contributions and construction of the professional storytelling within the framework of a Young Practical Day in Reflection: the example of a design project in a municipality. International Ergonomics Association 21st Triennial Congress, Jun 2021, Vancouver, Canada. pp.471-477, ⟨10.1007/978-3-030-74602-5_66⟩. ⟨hal-03286156⟩