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Satisfaction measurement instruments for healthcare service users: a systematic review

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https://hal.archives-ouvertes.fr/hal-03165065
Contributor : Stéphane Bourliataux-Lajoinie Connect in order to contact the contributor
Submitted on : Wednesday, March 10, 2021 - 1:14:13 PM
Last modification on : Thursday, March 11, 2021 - 3:31:19 AM

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Renato Santos De Almeida, Stéphane Bourliataux-Lajoinie, Mônica Martins. Satisfaction measurement instruments for healthcare service users: a systematic review. Cadernos de Saúde Pública, Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz, 2015, 31 (1), pp.11-25. ⟨10.1590/0102-311X00027014⟩. ⟨hal-03165065⟩

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