The Rise of Technostress: A Literature Review from 1984 until 2018
Résumé
Based on 172 articles, this article contributes to the research of technostress by providing a descriptive literature review using a systematic methodology from 1984 until 2018. Following a review protocol, each article collected was classified through publications types, research methods and topics associated: research method, year of publication, journal, sample country, conceptual framework, key variables, type of technologies. The results of this literature review demonstrated that the research on technostress is rising and future research should be conducted following multidisciplinary and interdisciplinary approaches, using mixed method and focusing on specific technology.