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Communication Dans Un Congrès Année : 2007

E-post-purchase satisfaction versus overall services satisfaction : an exploratory study

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hal-02549591 , version 1 (21-04-2020)

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  • HAL Id : hal-02549591 , version 1

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Anne-Francoise Audrain-Pontevia, Christine Balagué. E-post-purchase satisfaction versus overall services satisfaction : an exploratory study. EMAC 2007 : 36th European Marketing Academy Annual Conference, May 2007, Reykjavik, Iceland. ⟨hal-02549591⟩

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