Knowledge Management in Corporations – Synergy Between People and Technology. Barriers and Benefits of Implementation

Łukasz Przysucha (1)

1 Wroclaw University of Economics

Knowledge management is a strategic process in organizations and companies, which is increasingly recognized by both managers and employees. Modern companies try to maximize their gains in different ways. The increasing competition and more advanced management methods in companies are the reason for exploring new possibilities by managers. This article aims to describe implementation process of knowledge management in business and organizations by using modern technologies and verify barriers, which can stop these processes. The author, on basis of researches, verifies opportunities of optimization factors affecting knowledge management, in order to obtain the highest performance and effectiveness of employees.The article is divided into four parties: the first part defines process of knowledge management and also knowledge, its types and directions for use. The second section presents barriers in organizations, describes why the knowledge is not use enough and not arrive to circulation of information in companies. The next chapter presents technologies of knowledge management, especially CMS that are not still discovered, but can be the great supports for processes in organizations. In the last part, the author suggests solutions, which can reduce barrier and problems of knowledge management in companies using suitable technologies.

Mots clés: Knowledge management; Company; Barriers; Benefits; Content management systems; CMS

Domaines: Informatique [cs]

Łukasz Przysucha. Knowledge Management in Corporations – Synergy Between People and Technology. Barriers and Benefits of Implementation. 5th IFIP International Workshop on Artificial Intelligence for Knowledge Management (AI4KM), Aug 2017, Melbourne, VIC, Australia. pp.1-11, ⟨10.1007/978-3-030-29904-0_1⟩. ⟨hal-02517700⟩