IS flexibility : analysis of a flexible mobile roaming system

Laura Jacome Madariaga (1, 2) , Chantal Morley (1, 2)

1 IMT-BS - DSI - Département Systèmes d'Information
2 CEMANTIC - Centre d'Études et de recherches en Management et TIC

Recent research suggests that IS flexibility is a key factor in achieving competitive advantage, particularly in fast-changing business environments. However, IS flexibility is not easy to assess. In a previous research, we have built a comprehensive multi-dimensional framework of IS flexibility, that has been subjected to a first evaluation by managers. This paper describes the analysis of a complex roaming system which is qualified by users as flexible, based on our framework dimensions.

Mots clés: Information system; IS flexibility; Roaming system; Flexibility assessment

Mots clés: Evaluation de la flexibilité; Flexibilité des SI; Système d'itinérance

Domaines: Gestion et management

Laura Jacome Madariaga, Chantal Morley. IS flexibility : analysis of a flexible mobile roaming system. AIM 2008 : 13ème Conférence de l'Association Information et Management (pre-ICIS Workshop Paris 2008), Dec 2008, Paris, France. ⟨hal-02510182⟩