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Communication Dans Un Congrès Année : 2019

Logikós: Augmenting the Web with Multi-criteria Decision Support

Résumé

There are activities that on-line customers daily perform, which involve a multi-criteria decision challenge. Choosing a destination for traveling, buying a book to read, or buying a mobile phone are some examples. Customers analyze and compare alternatives considering a set of shared characteristics, and under certain criteria. E-commerce websites frequently present the information of products without special support to compare them by one or many properties. Moreover support for decision making is limited to sorting, filtering, and side-by-side comparison tables. Consequently, customers may have the feeling that the merchants interests influence their choices, which are no longer grounded on the rational arguments they would like to put in practice. Moreover, the alternatives of interest for the customer are frequently scattered across various shops, with no support to collect and compare them in a consistent and customized manner. In this article, we propose empowering users with multi-criteria decision making support on any website, and across different websites. We also present Logikós, a toolbox supporting multi-criteria decision making depending on the presentation layer of any Web page.

Domaines

Web
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Dates et versions

hal-02442014 , version 1 (16-01-2020)

Identifiants

  • HAL Id : hal-02442014 , version 1
  • OATAO : 24952

Citer

Alejandro Fernandes, Gabriela Bosetti, Sergio Firmenich, Pascale Zaraté. Logikós: Augmenting the Web with Multi-criteria Decision Support. 5th International Conference on Decision Support Systems Technologies (ICDSST 2019), May 2019, Funchal, Madeira, Portugal. pp.123-135. ⟨hal-02442014⟩
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