A multimodal E-commerce application coupling HTML and VoiceXML E-commerce -User interface and interactions -Web applications

José Rouillard (1)

1 Trigone-CIREL

This paper describes our experiences in developing a prototype of electronic commerce application using both HTML and VoiceXML languages. This virtual shop allows a customer to use her voice in input and see the results of her request on her PC screen, but also to interact on a traditional web form, and hear on her phone the effects of this action.

Mots clés: E-commerce; VoiceXML; Multimodality; Personalization

Domaines: Interface homme-machine [cs.HC]

José Rouillard. A multimodal E-commerce application coupling HTML and VoiceXML E-commerce -User interface and interactions -Web applications. The Eleventh International World Wide Web Conference (WWW 2002), 2002, Honolulu, United States. 2002. ⟨hal-02441022⟩