Where Is the Work Team Based ? The Case of Matrix-Type Organisation in French Automotive Engineering Sector.
Où est le collectif de travail ? Le cas d'une organisation matricielle de secteur de l'industrie automobile française.
Résumé
EAWOP17-SINGLE
Teams and workgroups
Team work, creativity and innovation
EAWOP17-SINGLE-2116
Where Is the Work Team Based? The Case of Matrix-Type Organisation in French Automotive Engineering Sector.
Rossitza Kaltcheva*, Katia Kostuski1
1Conservatoire National des Arts et Métiers, Paris, France
Please indicate the type of paper you wish to submit: Oral
Please incidate which Symposium you wish to submit your paper for: Scientific Symposium
Content: The purpose of this research is to initiate a discussion on how the team is perceived today and where it sits in
matrix-type organisations with a particular focus on the industrial engineering sector. The origins of the discussion lie in a
social experiment in Clinic of Activity (Clot & Kostulski, 2011), which looked at actively re-engaging the social dialogue
between the C-suite and the unions of a French automotive construction company.
The main hypothesis of the research is as follows: if the difference in points of view on work quality, as experienced in
everyday work activity, are better supported in dialogues, it will improve several work dimensions. The first one, the
arguments, will be stronger. The second one, the decision making will be better. And last but not least, health and
efficiency at work would increase. The applied methodology is the one of cross self-confrontation analysis (Kostulski &
Kloetzer, 2014) and collective meetings.
The work team outlines seem to be defined by criteria conflicts experienced by the technicians and the engineers, and
linked to a technical issue. Whereas in a Taylorist organisation of work the team is defined by the task it has to complete.
The implemented dialogical and clinical framework could not be applied to other research studies.
In this type of matrix organizations, it turns out that the team as a resource is in transition. The feeling of isolation and
loneliness which comes with these particular work functions (Goussard, 2011) could be transformed through new work
structures.
This note highlights an innovative way to circumvent the issue surrounding the weakening of the workforce.
References
Clot, Y. & Kostulski, K. (2011). Intervening for transforming: from activity to institution, an horizon of action in «clinic of
activity » approach, Theory and Psychology, vol.21, n°5, 681-696.
Goussard, L. (2011), L’organisation par projet. Enquête dans deux établissements des industries automobile et
aéronautique, Thèse de doctorat de sociologie, sous la direction de J.-P. Durand, Université d’Évry-Val-d’Essonne, Evry.
Kostulski, K. & Kloetzer, L. (2014). Controversy as a Developmental Tool in Cross Self-Confrontation Analysis, Outlines.
15, 2, 54-73.
Disclosure of Interest: None Declared
Domaines
Sciences de l'Homme et Société
Fichier principal
R. Kaltcheva & K. Kostulski -Cnam, Poster, EAWOP 2017 .pdf (327.34 Ko)
Télécharger le fichier
Origine : Fichiers produits par l'(les) auteur(s)
Loading...