C. Abras, D. Maloney-krichmar, and J. Preece, User-centered design, Berkshire Encyclopedia of Human-Computer Interaction, vol.37, pp.445-456, 2004.

J. G. Adair, D. Sharpe, and C. L. Huynh, The Placebo Control Group, The Journal of Experimental Education, vol.59, issue.1, pp.67-86, 1990.

, Author, 2019.

O. Atilola, M. Tomko, and J. S. Linsey, The effects of representation on idea generation and design fixation: A study comparing sketches and function trees, Design Studies, vol.42, pp.110-136, 2016.

B. B. Baltes, M. W. Dickson, M. P. Sherman, C. C. Bauer, and J. S. Laganke, Computer-mediated communication and group decision making: A meta-analysis, Organizational Behavior and Human Decision Processes, vol.87, issue.1, pp.156-179, 2002.

M. S. Basadur, G. B. Graen, and S. G. Green, Training in creative problem solving in an industrial research organization, Organizational Behavior and Human Performance, vol.30, pp.41-70, 1982.

P. Bate and G. Robert, Experience-based design: from redesigning the system around the patient to co-designing services with the patient. Quality & safety in health care, vol.15, pp.307-310, 2006.

S. Beul-leusmann, E. M. Jakobs, and M. Ziefle, User-centered design of passenger information systems, 2013.

G. Boy and J. Narkevicius, Unifying Human Centered Design and Systems Engineering for Human Systems Integration. Complex Systems Design & Management, pp.151-162, 2014.

R. O. Briggs and B. A. Reinig, Bounded Ideation Theory, Journal of Management Information Systems, vol.27, issue.1, pp.123-144, 2010.

R. Buchanan, Wicked Problems in Design Thinking, Design Issues, vol.8, pp.5-21, 1992.

J. Buur and L. Sitorus, Ethnography as design provocation, Ethnographic Praxis in Industry Conference Proceedings, pp.146-157, 2007.

J. Buur and B. Matthews, Participatory innovation, International Journal of Innovation Management, vol.12, issue.3, pp.255-273, 2008.

P. Cash, E. Elias, E. Dekoninck, and S. Culley, Methodological insights from a rigorous small scale design experiment, Design Studies, vol.33, issue.2, pp.208-235, 2012.

E. .. Céret, S. .. Dupuy-chessa, G. .. Calvary, A. Front, and D. Rieu, A taxonomy of design methods process models, Information and Software Technology, vol.55, issue.5, pp.795-821, 2013.

D. Clark-carter, Doing quantitative psychological research: from design to report (Psychology), 1997.

J. Clarkson, What has engineering design to say about healthcare improvement? Design Science, 4, p.17, 2018.

J. Coughlin, Transportation and older persons : Perceptions and Preferences, 2001.

J. Creswell, Research Design: Qualitative, Quantitative and Mixed Methods Approaches, Journal of Chemical Information and Modeling, vol.53, issue.9, pp.1689-1699, 2009.

N. Cross, Natural intelligence in design, Design Studies, vol.20, issue.1, pp.25-39, 1999.

L. Cunningham, C. Young, and M. Lee, Methodological Triangulation in Measuring Public Transportation Service Quality. Transportation Journal, vol.40, issue.1, pp.35-47, 2000.

D. L. Dean, J. M. Hender, T. L. Rodgers, and E. L. Santanen, Identifying Quality, Novel, and Creative Ideas: Constructs and Scales for Idea Evaluation, Journal of the Association for Information Systems, vol.7, issue.10, pp.646-698, 2006.

K. Dorst, The core of "design thinking" and its application, Design Studies, vol.32, issue.6, pp.521-532, 2011.

K. Dorst and N. Cross, Creativity in the design process: co-evolution of problem-solution, Design Studies, vol.22, issue.5, pp.425-437, 2001.

P. Ehn and M. Kyng, Cardboard Computers: Mocking-it-up or Hands-on the Future, pp.169-195, 1991.

D. F. Ettema, R. F. Abenoza, and Y. O. Susilo, Satisfaction with intermodal trips in Stockholm: How do service attributes influence satisfaction with the main mode and with the journey as a whole?, Transportation Research Board 95th Annual Meeting, vol.46, pp.1-16, 2016.

G. Fischer and J. F. Sullivan, Human-centered public transportation systems for persons with cognitive disabilities: Challenges and insights for participatory design, pp.194-198, 2002.

S. Gasson, Human-Centered Vs. User-Centered approaches to information system design, JITTA: Journal of Information Technology Theory and Application, vol.5, issue.2, pp.29-46, 2003.

W. Gaver, A. Dunne, and E. Pacenti, Design: Cultural Probes. interactions, vol.6, pp.21-29, 1999.

T. Grosvenor, Qualitative Research in the Transport Sector, TRB Transportation Research Circular E-C008, pp.1-20, 2000.

B. Hanington, Methods in the Making: A Perspective on the State of Human Research in Design. Design Issues, 2003.

S. Harfield, On design "problematization": Theorising differences in designed outcomes, Design Studies, vol.28, issue.2, pp.159-173, 2007.

N. V. Hernandez, J. J. Shah, and S. M. Smith, Understanding design ideation mechanisms through multilevel aligned empirical studies, Design Studies, vol.31, issue.4, pp.382-410, 2010.

S. Hörold, C. Mayas, and H. Krömker, User-oriented information systems in public transport, Contemporary Ergonomics and Human Factors, pp.160-167, 2013.

D. G. Jansson and S. M. Smith, Design fixation, Design Studies, vol.12, issue.1, pp.3-11, 1991.

B. Jaruzelski, S. Volker, and G. Brad, Proven paths to innovation success. Ten years of research reveal the best R&D strategies for the decade ahead, vol.77, pp.1-18, 2014.

B. Jonson, Design ideation: The conceptual sketch in the digital age, Design Studies, vol.26, issue.6, pp.613-624, 2005.

J. Kamel, R. Vosooghi, J. Puchinger, F. Ksontini, and G. Sirin, Exploring the impact of user preferences on shared autonomous vehicle modal split: a multi-agent simulation approach, Transportation Research Procedia, vol.37, pp.115-122, 2019.
URL : https://hal.archives-ouvertes.fr/hal-01862208

R. Katzev, Car Sharing: A New Approach to Urban Transportation Problems, vol.3, pp.65-86, 2003.

J. Kelly and B. Matthews, Displacing use: Exploring alternative relationships in a human-centred design process, Design Studies, vol.35, issue.4, pp.353-373, 2014.

H. Kerschner and R. Aizenberg, Focus group participants reflect on transportation, 27th Proceedings of Transportation in an Aging Society, vol.27, pp.293-301, 2004.

C. W. Kim and R. Mauborgne, Blue ocean strategy -How to create uncontested market space and make the competition irrelevant, 2005.

S. Kremer, T. Krahl, and U. Lindemann, User Experience Journeys, 21st International Conference on Engineering Design (ICED17), vol.4, pp.483-492, 2017.

C. Kruger and N. Cross, Solution driven versus problem driven design: strategies and outcomes, Design Studies, vol.27, issue.5, pp.527-548, 2006.

G. Lamé, B. Yannou, and F. Cluzel, Analyzing RID methodology through the lens of innovative abduction, International Design Conference, 2018.

B. Lawson, How Designers Think: The Design Process Demystified, 2005.

J. S. Linsey, E. F. Clauss, T. Kurtoglu, J. T. Murphy, K. L. Wood et al., An Experimental Study of Group Idea Generation Techniques: Understanding the Roles of Idea Representation and Viewing Methods, Journal of Mechanical Design, vol.133, issue.3, p.31008, 2011.

M. L. Maher and J. Poon, Modelling design exploration as co-evolution. Microcomputers in Civil Engineering, vol.11, pp.195-210, 1996.

D. Mitchell, S. Claris, and D. Edge, Human-Centered Mobility: A New Approach to Designing and Improving Our Urban Transport Infrastructure. Engineering, vol.2, pp.33-36, 2016.

D. Morgan, The focus group guidebook, vol.1, 1997.

C. Nemeth, Human Factors Methods for Design -Making systems Human centered, 2004.

D. A. Norman, P. J. Stappers, C. A. Donald, and A. Norman, , pp.83-106, 2016.

. Oecd, Transport for a changing World. International Transport Forum Annual Summit, 2014.

A. Osterwalder, Y. Pigneur, G. Bernarda, A. Smith, and P. Papadakos, Value Proposition Design, 2014.

J. Peeters, P. Verhaegen, D. Vandevenne, and J. R. Duflou, Refined Metrics for Measuring Novelty in Ideation, Proceedings of IDMME -Virtual, pp.1-4, 2010.

G. J. Read, V. Beanland, M. G. Lenne, N. A. Stanton, and P. M. Salmon, Integrating Human Factors Methods and Systems Thingking for Transport Analysis and Design, 2017.

Y. Reich, Measuring the value of knowledge, International Journal of Human-Computer Studies, vol.42, issue.1, pp.3-30, 1995.

B. Reinig, R. Briggs, and J. Nunamaker, On the Measurement of Ideation Quality, Journal of Management Information Systems, vol.23, issue.4, pp.143-161, 2007.

G. Sammer, T. Uhlmann, W. Unbehaun, A. Millonig, B. Mandl et al., Identification of Mobility-Impaired Persons and Analysis of Their Travel Behavior and Needs, Transportation Research Record: Journal of the Transportation Research, vol.2320, issue.2320, pp.46-54, 2012.

E. Sanders, From user-centered to participatory design approaches, Design and the Social Sciences Making connections, pp.1-8, 2002.

E. Sanders and P. J. Stappers, Co-creation and the new landscapes of design, CoDesign, vol.4, issue.1, pp.5-18, 2008.

F. E. Santana, C. C. Cardoso, M. G. Ferreira, M. F. Catapan, I. R. Montanha et al., Towards a more inclusive service development process for the wider population, Design Studies, vol.55, pp.146-173, 2018.

E. L. Santanen, R. O. Briggs, G. Vreede, and . De, Causal Relationships in Creative Problem Solving: Comparing Facilitation Interventions for Ideation, Journal of Management Information Systems, vol.20, issue.4, pp.167-198, 2004.

S. D. Savransky, Engineering of creativity -Introduction to TRIZ Methodology of Inventive Problem Solving, 2000.

J. Shah, Metrics for measuring ideation effectiveness, Design Studies, vol.24, issue.2, pp.111-134, 2003.

J. Shah, S. Kulkarni, and N. Vargas-hernandez, Evaluation of Idea Generation Methods for Conceptual Design: Effectiveness Metrics and Design of Experiments, Journal of Mechanical Design, 2000.

R. L. Solomon, An extension of control group design, Psychological Bulletin, vol.46, issue.2, pp.137-150, 1949.

L. Sopjani, J. J. Stier, and S. Ritzén, User involvement in disruptive innovation -A study on users of a light electric vehicle sharing system, Proceedings of the 23rd Innovation and Product Development Management Conference, 2016.

J. Sussman, S. Sgouridis, and J. Ward, New Approach to Transportation Planning for the 21st Century: Regional Strategic Transportation Planning as a Complex Large-Scale Integrated Open System, Transportation Research Record: Journal of the Transportation Research Board, issue.1, pp.89-98, 1931.

K. C. Tang and . Davis, Critical factors in the determination of focus group size, Family Practice, vol.12, issue.4, pp.474-475, 1995.

B. Tyl, J. Legardeur, D. Millet, and F. Vallet, A comparative study of ideation mechanisms used in eco-innovation tools, Journal of Engineering Design, vol.25, pp.325-345, 2014.
URL : https://hal.archives-ouvertes.fr/hal-01113977

L. Vasconcelos and N. Crilly, Inspiration and fixation: Questions, methods, findings, and challenges. Design Studies, vol.42, pp.1-32, 2016.

P. A. Verhaegen, D. Vandevenne, J. Peeters, and J. R. Duflou, Refinements to the variety metric for idea evaluation, Design Studies, vol.34, issue.2, pp.243-263, 2013.

E. Von-hippel, Democratizing innovation: The evolving phenomenon of user innovation, Journal Fur Betriebswirtschaft, vol.55, issue.1, pp.63-78, 2005.

V. Hippel and E. , Lead Users: A Source of Novel Product Concepts, Management Science, pp.791-805, 1986.

K. Vredenburg, J. Mao, P. W. Smith, and T. Carey, A survey of user-centered design practice, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems Changing Our World, Changing Ourselves -CHI '02, p.471, 2002.

S. Wartzack, T. Vietor, A. Sevtsuk, and J. Hartley, Design and Mobility: Call for a Thematic Collection of Articles for the, Design Science Journal. Design Science, p.1, 2017.

S. Wiltschnig, B. T. Christensen, and L. J. Ball, Collaborative problem-solution co-evolution in creative design, Design Studies, vol.34, pp.515-542, 2013.

A. Woodcock, S. Topolavic, and J. Osmond, The Multi-faceted Public Transport Problems Revealed by a Small Scale Transport Study, Advances in human aspects of road and rail transportation, pp.321-330, 2013.

B. Yannou, Supporting need seeker innovation : the Radical Innovation Design (RID) methodology, 2015.

B. Yannou, F. Cluzel, R. Yu, R. Gu, N. Ostwald et al., Capturing the relevant problems leading to pain and usage driven innovations: the DSM Value Bucket algorithm, Artificial intelligence for engineering design analysis and manufacturing, vol.29, issue.01, pp.1-12, 2014.
URL : https://hal.archives-ouvertes.fr/hal-01377034